Resources

How Retail Brands Position Their Returns as a Profit Center

Just-in-time ecommerce expectations have been a boon for customers and retailers alike, but a very costly and unintended consequence has emerged: uncontrollable returns. As customer behavior has shifted toward bulk ordering SKUs to find the perfect fit, then sending the rest back, small retailers are left with a quickly growing mountain of merchandise they’re not sure what to do with, and the return shipping fees chipping away at their operating budgets.